*Payment is due at the time of departure, we do NOT bill.  We do accept cash, personal checks, MasterCard, Visa, Care Credit, Discover and Traveler's Checks.  If your pet is staying more than 7 days we will need to have a 50% deposit or creditcard on file before you go.

*To maintain the health of all our visitors, we require that dogs be vaccinated against Distemper/Parvo, Rabies and Canine Cough (Bordatella). Cats must be vaccinated against Feline Distemper and Rabies. Vaccinations MUST be verified in writing, you may have your veterinarian fax your pets history to 207-438-9155 or by a telephone call to your veterinarian's office prior to dropping off at the kennel.

*If a pet is found to be in need of any of the above vaccinations, Creature Comforts and Kittery Animal Hospital Inc. maintains the right to have your pet vaccinated with only the required vaccines, the owner assuming full financial responsibility.

*If the boarding pet becomes ill requiring veterinary attention, the kennel has permission to seek medical attention at the owner's expense.  We will make every attempt to contact you for life threatning situations but reserve the right to treat if needed.

*All incoming pets with fleas will be given a flea treatment at the owner's expense.

*Small washable blankets, toy and special belongings are welcome.
CREATURE COMFORTS ASSUMES NO FINANCIAL RESPONSIBILITY FOR THE CONDITION OF THEIR RETURN OR LOSS.

*We charge by the night with an additional half day charge if your pet is picked up after 3:00 pm on the day of departure, this is because we have started our evening treatments and tucking in for the night after this time.  (The half day charge does not apply if your pet is being groomed on the day of departure or for Sunday afternoon pickups.)

*We can admit and discharge during business hours only! There is a $15.00 fee for any transactions that occur during non-business hours .

*Upon dropping off your pet on the boarding day you will be asked to sign a form agreeing to the above policies.  If your pet has never stayed with us before or if you are not a veterinary client of Kittery Animal Hospital we will ask you to fill out the new client form which is in our FORMS section and give a description of any medical issues that you pet may have prior to boarding as well as numbers to contact you or your veterinarian if a medical emergency may arise.